Returns/Exchanges

Returns:

Buyer is responsible for contacting Hello@shopafroindie.com to initiate the return process.

  • If for any reason you are not happy with your purchase, you must contact us to initiate the return of your merchandise within 5 days of the delivery of your product. After 5 days from the point of delivery, no returns/exchanges will be accepted.
  • restocking fee of 10% will be applied and the difference will be provided on a store credit ONLY. We DO NOT provide refunds, only exchanges or store credit. 
  • All discounted, sale, and clearance items are FINAL sales and cannot be returned or exchanged. This includes the use of coupon codes.
  • All items must be returned in its original condition (unworn, unaltered) with the tags attached. Items that do not meet the criteria will be denied and returned to sender.

Buyer is responsible for all shipping costs of return(s).